Privacy Policy

1. Introduction

Welcome to CogniTrained, a product of Socife Technologies, India ("Socife," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CogniTrained platform ("Platform"), a comprehensive enterprise framework training platform that transforms how organizations develop critical thinking and decision-making capabilities across their workforce.

We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information:

• Account Information: Full name, email address, professional designation, department, organization, profile image, and account credentials.
• Professional Information: Job title, industry sector, role category, work experience level, years in industry, and professional skills.
• Location Information: Country, region, and timezone.
• Usage Information: Activity logs, learning progress, assessment scores, challenge completions, and engagement metrics.
• Performance Data: Framework proficiency levels, trait development metrics, certification status, and learning outcomes.
• Organizational Data: For enterprise customers, organizational structure, department information, and role relationships.

2.2 Non-Personal Information

We also collect non-personal information, including:

• Technical Information: Browser type, operating system, device information, IP address, access times, and referring website addresses.
• Usage Statistics: Time spent on platform, features used, learning resources accessed, and navigation patterns.
• Aggregated Data: Anonymized and aggregated data about platform usage, learning effectiveness, and performance analytics.

2.3 Collection Methods

We collect information through:

• Direct submission when you create an account or profile
• Your interactions with the Platform
• Assessments, challenges, and learning activities
• Integration with enterprise systems when activated by your organization
• Cookies and similar tracking technologies (as described in our Cookie Policy)
• Information provided by your organization if CogniTrained is deployed as an enterprise solution

3. How We Use Your Information

3.1 Platform Functionality

• Creating and managing your account
• Providing the core learning and assessment features
• Tracking your progress and proficiency development
• Generating personalized learning paths and recommendations
• Issuing certifications and verifying skill mastery
• Enabling communication and collaboration features

3.2 Personalization and Improvement

• Customizing learning content based on your role, industry, and skill level
• Analyzing usage patterns to improve platform features
• Developing new frameworks, challenges, and learning resources
• Enhancing the accuracy of skill and trait assessments
• Optimizing user experience and interface design

3.3 Analytics and Research

• Generating analytics about learning effectiveness
• Conducting research on cognitive skill development
• Creating anonymized benchmark data on framework mastery
• Producing organization-level capability analytics (for enterprise customers)
• Improving the cognitive trait mapping and assessment system

3.4 Communication

• Sending essential service communications
• Providing progress updates and achievement notifications
• Sharing relevant learning recommendations
• Responding to your requests and inquiries
• Delivering platform updates and new feature announcements

4. How We Share Your Information

4.1 With Your Organization

If you are using CogniTrained through an organizational subscription, we may share your learning progress, assessment results, and platform usage data with authorized administrators at your organization. This information helps organizations understand workforce development and measure return on learning investment.

4.2 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud infrastructure and hosting providers
• Analytics and data processing services
• Customer support and technical assistance providers
• Learning content development partners

All service providers are contractually obligated to use your information only for providing services to us and in accordance with applicable privacy laws.

4.3 For Legal Reasons

We may disclose your information if required by law, such as to comply with a subpoena, legal proceedings, or similar legal process. We may also disclose your information when we believe in good faith that disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the safety and security of the Platform or its users
• Investigate potential violations of our Terms of Use
• Respond to government requests

4.4 Business Transfers

If Socife Technologies is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of your information.

4.5 With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Secure multi-tenant architecture with strong isolation
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data security and privacy

However, no electronic transmission or storage mechanism is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time you use the Platform
• Whether you have an active subscription or organization relationship
• Legal obligations to retain certain data
• Industry standards for learning record retention
• Ongoing value of performance records for skill development

For enterprise deployments, data retention periods can be configured according to organizational policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information, subject to certain exceptions
• Restriction: Request restrictions on certain processing activities
• Portability: Request transfer of your information to another service
• Objection: Object to processing for certain purposes, such as marketing

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable law.

For users whose organizations have deployed CogniTrained as an enterprise solution, certain data rights requests may need to be coordinated with your organization's administrators.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries where our servers and service providers are located. These countries may have different data protection laws than your country.

For enterprise deployments, we offer regional instance options that can keep data within specific geographic regions to meet data residency requirements.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Platform with an updated "Last Updated" date. For material changes, we will provide a more prominent notice, which may include email notification to the email address associated with your account.

We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

For enterprise customers, please contact your account manager or support representative for privacy-related inquiries.